Refund Policy
At Ezysellonline.com, we provide professional digital and service-based solutions tailored to our clients’ business needs. Customer satisfaction is important to us, and this Refund Policy explains the terms under which refunds may be considered.
Service-Based Refund Policy
All services offered on Ezysellonline.com are non-tangible, customized, and initiated based on client requirements. Due to the nature of digital and professional services, refunds are handled under the following conditions:
- Once a service has been started, initiated, or delivered, it is non-refundable.
- Payments made for consultation, onboarding, setup, digital services, or marketing services are non-refundable once work has commenced.
- Refunds will not be issued for delays caused by incomplete information, lack of response, or changes requested by the client.
Eligibility for Refunds
A refund may be considered only if:
- The service has not yet been started, and
- The refund request is made within 24 hours of payment, and
- No resources, tools, or workforce have been allocated to the project.
Refund Process
Once we receive and inspect your returned item:
- You will be notified about the approval or rejection of your refund.
- If approved, we will process the refund to your original method of payment within 5–7 business days.
- Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective item).
Approval of refunds is at the sole discretion of Ezysellonline.com after internal review.
Non-Refundable Services
The following are strictly non-refundable:
- Digital marketing services
- E-commerce setup or onboarding services
- Website development or customization work
- Advertising management services
- Consultation or strategy sessions
- Subscription or recurring service fees once activated
Cancellation Policy
Clients may request cancellation of a service before work begins. If approved, any applicable refund (if eligible) will be processed after deducting administrative or transaction charges.
Refund Processing
If a refund is approved:
- The refund will be processed to the original payment method.
- Processing time may take 5–10 business days, depending on the payment gateway or bank.
Contact Us
For any refund-related questions or requests, please contact us:
📧 Sales@ezysellonline.com
📞 +91 94868 35111
